FAQs

Generally most of our products are in the stock, and your order will be shipped out within 1-3 business days after your payment is verified by Shopify. If there are some hot selling products are temporarily out of stock, we’ll contact you asap to discuss an processing time extension or change to other items or other solutions.

Normally we will ship your order by AliExpress Standard Shipping or ePacket. It will take about 10-30 workdays to reach most countries. Diferent country need diferent time. The Shipping time for some countries may be 30-50days or longer due to strict local customs inspection. Please be patient to wait for your order. If you have not received your parcel within 45 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply.

Buyers are responsible for (in case) all tax or VAT under any circumstances. But if you have any requirements, pls contact us, we will do our best to help you.

Please open the parcel in post officer's presence, If the parcel damaged or empty(stolen). Please ask the post office to provide official document, especially the claim request paper.

There are 6 months warranty for our products. 2.If you got a defective goods, please send us a message first about the problems with videos or photos, and we will try our best to solve the problems for you. 3.If you want to return the product, please contact us within 3 days after you receive the order. All returned goods must be returned with its original packaging and accessories. Customer is responsible for shipping charges on returned goods. 4.We will refund the money to you when we received the returned goods.Sometimes the shipping company lost the parcels, if you have not receive you order in the delivery time, please contact us and we will refund you the payment or arrange to resend you the order again in this kind of case.